- What are hits? What are 304's?
How do they relate to the number of visitors my site receives?
Please see the section Interpretation of the Results
in the Reference Manual for a description of the terms used in the statistics
report. We have also a rather non-technical description
on our web site, which explains why it is technically impossible to count
visitors by analyzing the logfile of a web server.
- We are a client of »some web space
provider«. Our statistics have not been updated since two weeks now!
Please update our statistics as soon as possible.
Sorry, we can't help you. Your provider just uses our software to create the
statistics for your web site. He/She is the only one who could update the
statistics reports. Note that we don't do statistics for third parties.
We can't help you, since only your provider can change settings or run
programs on their system.
- My graph has gone crazy and I don't know why!
The representation indicates 200.000 hits in June while the actual number is
lower than 50.000!
http-analyze interpolates the numbers, so you actually see the number
of hits your site will probably reach this month. This can lead to an
unexpected raise or fall of the graph in the statistics at the beginning
of a month. After two or three more days, the graph should reflect more
accurate values. To switch off interpolation, use the Suppress
directive in the configuration file.
- There is a small bug on the summary page of
the months (for example, Totals for January 1999), the graphics bars
are not correct, On one graphic you have : 'Total hits' and
'Total files' (they are not separated), the second one also,
etc... Do you have a solution for that?
This is no bug indeed. The first (green) bar represents the total hits (100%).
The remaining three bars (blue, yellow, red) stand for OK (Code 200),
NotModified (Code 304), and all other responses, whose sum must be equal
to the number of total hits. So the three bars are concatenated to match the
upper bar (total hits).
- How can I add the new generic Top-Level-Domains (gTLDs) so that http-analyze recognizes them?
That's easy. By default, http-analyze uses a built-in list to
translate the Top-Level-Domains into country names. However,
if a file named TLD exists in the HA_LIBDIR directory (by default:
/usr/local/lib/http-analyze), then http-analyze reads the
Top-Level-Domains and names from this file. To add names for the
new TLDs aero (Air transport), biz (Business),
coop (Cooperatives), name (Individuals),
info (Information), pro (Accountants) and
museum (Museums) just download this sample file
(press SHIFT while clicking on this link to save the file locally)
and install it under the name /usr/local/lib/http-analyze/TLD.
- Are there any plans to track users on their
way through the web site?
No. Since you can't exactly identify users, a tracking of users isn't possible
at all. You could follow the way a certain host takes through your web site
by extracting the appropriate entries from the raw logfile data, but this
does not tell you anything about users.